Call Centre Consulting
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Jens Moeller Consulting Ltd. is an international network of Senior Consultants and Business Partners focusing on Telemarketing, Call Centres andInternet Marketing. In the centre of all activities are the questions: "How can we gain more profitable customers - and how can we retain them?" These fields are usually called Customer Acquisition and Customer Retention. Jens Moeller Consulting Ltd. acts as an independent Management Consultancy providing neutral advice and delivering according solutions for your business. Heads of Call Centres, Sales & Marketing have booked Jens Moeller Call Center Consulting services regarding topics such as Customer Strategy definition, Business Process Reengineering, Performance Improvement incl. KPI, Business Analysis, Call Centre Cost Cutting, Benchmarking & Assessments, Call Centre Outsourcing and tailored Call Centre Market Research. |
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You may want to have a closer look at the Call Centre Consulting Services. To explore the Call Centre topic in general, have a look at the Call Centre Blog. For Offshore Outsourcing providers and other BPO companies there is also a Call Centre Book about the question "How to sell Offshore Outsourcing Services to Europe and North America". On that page you also find information about the first book about Call Centre Outsourcing in German language. For further market research, analysts, media and other resources, go to the Industry Call Center Resources. Finally, some words about us.
Get in touch now for a free telephone consultation: info@jmoellerconsulting.com or +44 (7811) 353 996
For more details, please contact us.